A lightweight warehouse utility application for smaller beverage distributors
eoTouch Warehouse is a mobile application designed to suit the needs of Warehouse users performing a variety of work such as:
Designed as a utility application to replace a legacy windows mobile CF application in eoMobile, eoTouch Warehouse specifically targets smaller customers providing necessary warehouse capabilities without the price tag of eoWarehouse, a full fledged, multi-location, enterprise level warehouse management system. Developed on Google’s Flutter multi-platform mobile development framework, the app is available on both iOS and Android devices.
The primary goal was to design a modern mobile application to replace the legacy eoMobile application as much of the hardware devices it ran on were beyond their working life which made it difficult for customers to replacements, let alone, even wanting to invest in outdated devices. In doing so, particular focus was spent on reviewing all existing features and related workflows identifying relevant opportunities for improvement, especially in terms of eliminating unnecessary process steps.
Player/Coach with myself and another UX designer. I was the UX / Product Design lead for this project. She focused on the Receive Purchases and Create Purchases workflows under my guidance. We designed the Home screen together, but I primarily used it as a learning opportunity for her (view HERE to see how I lead/mentor). I was responsible for the following:
I reviewed the existing application and mapped out all features and flows. I also completed an entire feature inventory to ensure we had parity coverage.
Given time and budget constraints, we were not afforded the opportunity to do in depth evaluative research. Instead, we mostly focused on interviews with our Support Team, Account Management, and Product Management to better understand issues/complaints with eoMobile while also identifying 3 key customers to include in the redesign process. We conducted initial interviews with each set of users resulting in the following: